Help
Questions, answered
Shopping, preorders, payments and more.
A preorder allows you to request an item that is not currently available in our ready-to-buy collection. Send us a picture and we'll source it for you.
Simply upload a clear picture or screenshot of the product you want through our preorder request form on the Preorder page.
Yes. You can upload a screenshot or clear product image from TikTok, Instagram, or any website.
After reviewing your request, we will contact you via WhatsApp with pricing and preorder information.
At checkout you can pay securely with Mobile Money (MTN, Telecel, AT) or card through Paystack. Preorder pricing is confirmed on WhatsApp before payment.
Go to the Track Order page, enter your order number (from your confirmation page or payment receipt) and the phone number you used at checkout. You will see payment and delivery progress there.
Yes. Customers can browse and purchase readily available products directly through our online shop.
Yes. Contact Hanniks Prime Ventures through WhatsApp at 0547461852, phone, or email at d.abrokwa27@gmail.com.